Customer Portal

We are aware of an issue in which users are unable to forward or reply to messages which include attachments. Affected users will experience page load timeouts when attempting to forward or reply. Users should be able to use email clients, such as Outlook and mobile devices, as a workaround at this time.

This does not affect mail delivery to our environment.

Affected users will experience page load timeouts when forwarding, replying, and uploading attachments. Our engineering team is actively seeking a resolution. We will provide another update by 12pm central.

Our engineering team has applied a configuration change and tests have confirmed that the issue is now resolved.Users should experience normal behavior when forwarding, replying, and uploading attachments.