Customer Portal

We are investigating an issue that is affecting our Hosted Email environment. More details will be posted as they become available.

We are aware of an issue that is affecting access to Webmail and OWA (Outlook Web Access). Uses may experience latency or errors when attempting to access their email accounts using the Webmail portal. In the meantime, users may connect via email clients and mobile devices to retrieve email.

Our team is actively investigating the issue. Mail delivery is not impacted.

Our engineers continue to investigate page loading issues for webmail login pages, and latency within webmail. Affected users will see delays accessing webmail login pages, and may be redirected to a maintenance page. Users are encouraged to utilize mail clients such as Outlook at this time.

Mail delivery is not impacted. 

We will continue to provide updates as more information becomes available, and will post the next update by 10:45 AM CDT.

Our engineers are actively working to resolve latency and loading issues within the Webmail portal.

Affected users may be redirected to a maintenance page and are encouraged to utilize mail clients such as Outlook at this time until the issue is resolved.

Mail delivery is not impacted. 

We will continue to provide updates as more information becomes available.

Our team has isolated the cause of the login failures and have applied several configuration changes. We are now seeing successful logins. We will continue to actively monitor our systems and provide updates as we approach a final resolution.