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We are investigating an issue that is affecting our Hosted Exchange environment. More details will be posted as they become available.

We are investigating reports of password prompt issues to our Hosted Exchange environment with customers utilizing the IMAP protocol. 

Users may experience a Certificate error upon attempting to sync mail to their email client, or a prompt to re-enter their password. As a workaround, impacted users are advised to use the Outlook Web Application (OWA) or website http://email.newmediahost.net to access their mailbox.

 We will provide further updates as the become available.

A solution has been put in place to help mitigate the reported issue. Some users may continue to face intermittent issues. More details will be posted as they become available.