Issue with New Media Web Mail Website

We are currently experiencing issues with our webmail website. Our engineers are actively investigating the issue. More details will be posted as they become available.


A gentle reminder you are able to setup your email on your preferred email client using the information below. You are still able to access your email via your preferred email client eg: 


  1. Microsoft Outlook
  2. Spark - https://sparkmailapp.com/
  3. Spike - https://www.spikenow.com/
  4. Thunderbird - https://www.thunderbird.net/en-GB/


Enter your email address and password to your email in the space provided. Follow the on-screen instructions to complete the setup of your email account. 


Email Server Information


See server settings in the table below. 


Server TypeServer NamePort
IMAP with SSL (Incoming mail server)secure.emailsrvr.com143
SMTP with SSL (Outgoing Mail Server mail server)secure.emailsrvr.com465 or 587


  • Incoming Mail Server: secure.emailsrvr.com
  • Outgoing Mail Server: secure.emailsrvr.com (Recommended ports include 587 or 465)

We are monitoring the issue with our web mail email website. You should be able to access, send and received emails. Thank you for your patience towards this issue 


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